Privacy Policy
Effective Date: August 18, 2026
1. Who We Are
Dental AIQ LLC ("Dental AIQ," "we," "us," or "our") is a Florida limited liability company providing practice consulting services and software technology — including the TotallyTC platform — to dental and orthodontic practices. This Privacy Policy describes how we collect, use, and protect information in connection with our website at getdentalaiq.com and our services. Questions? Contact us at info@dentalaiq.com.
2. Information We Collect
- Information you provide: name, email address, phone number, practice name, and message contents when you submit a form on our website or otherwise contact us.
- Usage data: standard technical information such as browser type, device, pages visited, and referring pages, which may be collected through cookies or similar technologies.
- Business information: information provided in the course of consulting or software engagements.
Patient health information handled within our software products on behalf of dental practices is governed by separate agreements with those practices, including Business Associate Agreements where applicable, and is not collected through this website.
3. How We Use Information
- To respond to your inquiries and provide requested services;
- To send communications you have requested, including appointment-related and service-related messages;
- To operate, maintain, and improve our website and services;
- To comply with legal obligations.
4. SMS / Text Messaging Program
By providing your phone number and opting in — whether verbally by phone or through a form on our website — you consent to receive text messages from Dental AIQ LLC and its platforms (including TotallyTC), such as appointment confirmations, appointment reminders, consultation follow-ups, and information you have requested.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for help, or contact info@dentalaiq.com.
- Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Information Sharing
We do not sell personal information. We share information only:
- With service providers who assist us in operating our website and services (such as hosting and communications infrastructure providers), under obligations of confidentiality;
- As required by law, regulation, or legal process;
- In connection with a business transaction such as a merger or acquisition, subject to this Policy.
For clarity: text messaging originator opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with legal obligations.
8. Your Choices
- Opt out of text messages at any time by replying STOP;
- Unsubscribe from marketing emails using the link in any such email;
- Request access to, correction of, or deletion of your information by emailing info@dentalaiq.com.
9. Children
Our website and services are directed at dental professionals and their practices. We do not knowingly collect personal information from anyone under 18 through this website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
Dental AIQ LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702
info@dentalaiq.com